This equipment is very well made and heavy duty. You get what you pay for - great investment. And along with that is excellent customer service. The calls I had with them were very helpful and sincere. Like talking with a friend.
Low wait time for order. Always answer questions within 24 hours. Product is pretty easy to use. Only been using it for a few days so cannot comment on benefits yet.
My experience has been very good, the kit came with every detail of what you need to do. The reason I got it is because I have Lyme disease and I need help restoring my immune system and hoping this would help through insufflation. As stated, it's best to do 3 weeks on 1 week off. I use the month of January, to begin. I did notice more energy, but was hoping it would **** off the lyme bacteria that much better, but it didn't seem to. I had to switch back over to antibiotics again to help. I struggled with Lyme disease for 6 years, and we'll continue the ozone treatments from here on out. I do feel in time, it will benefit me not only just my Lyme, but my overall health.
I chose to purchase this Ozone Generator for 4 main reasons: 1) ease of use, 2) reasonable price, 3) option to return generator in case ozone therapy is not for me, and 4) Quality product. I was not disappointed. Simply O3 met all these and more. The customer service and training material is also outstanding. I would not hesitate to buy from Simply O3 if you are shopping to purchase an ozone generator for do-it- yourselfers. My only detractor is, the accessories seem overpriced. However this seems to be the case industry wide. I’d say shop around for your accessories. But getting this generator is a no brainer.
Thanks so much Tom! Glad it has been a good experience for you so far.
I do the ear ozone weekly for all my family. The one thing I've noticed is the O3 going into the ears is very loud. I have used ear ozone at my Dr's office and never heard anything.
What is your return policy?
All Simply O3 ozone generators come with a 6 MONTH money back guarantee, from the date of completed order. If for any reason the customer decides to return the product within that time frame, we will refund the full price of the device minus the shipping cost. Shipping costs will not be refunded to the customer.
***Orders over $7,000USD will be subject to a 25% restocking fee two weeks after the date of the purchase. No returns allowed after 6 months.
This policy exists to encourage our customers to try the device. They can always return within 6 MONTHS, for any reason.
This policy applies to all purchases of an ozone generator device
Some products (such as a Complete Ozone Kit) includes both an ozone generator and accessories. Unused accessories can be returned for a full refund within the 6 months only under the following criteria:
- It is unused
- It is undamaged
- It is returned with the entire kit, including the ozone generator and other accessories
Accessories and Regulators
Accessories, ozone add-ons, and ozone oils can be returned within 30 days of the purchase if they are unopened and unused. After 30 days, we do not accept refunds of accessories.
Unused oxygen tanks may be returned within 30 days of the purchase date. They must be shipped back empty and be entirely unused. Refunds will no longer be accepted after 30 days.
The customer is responsible for shipping the products to us.