As usual your customer service is amazing. My regulator broke and simply o3 replaces it quickly with no questions asked!
I love my ozone machine. The equipment is very easy to use. The company is phenomenal as far as assisting you, in all regard. Ozone therapy is one of the best kept secrets that everyone should know about !!!
Marcelino Martin, owner for personal use
My experience with Simply O3 has been excellent, I am still going throught treatment. No results expected yet
Good customer service - Thanks!
I used as directed for 3 days and had to stop because of major herxing. I will probably go back although approximately one year ago I used a hyperbaric oxygen chamber and may decide to go back. No reflection on the ozone experience. It’s a great way to detox as well as to treat other issues. My system needs a gentler approach.
What is your return policy?
All Simply O3 ozone generators come with a 6 MONTH money back guarantee, from the date of completed order. If for any reason the customer decides to return the product within that time frame, we will refund the full price of the device minus the shipping cost. Shipping costs will not be refunded to the customer.
***Orders over $7,000USD will be subject to a 25% restocking fee two weeks after the date of the purchase. No returns allowed after 6 months.
This policy exists to encourage our customers to try the device. They can always return within 6 MONTHS, for any reason.
This policy applies to all purchases of an ozone generator device
Some products (such as a Complete Ozone Kit) includes both an ozone generator and accessories. Unused accessories can be returned for a full refund within the 6 months only under the following criteria:
- It is unused
- It is undamaged
- It is returned with the entire kit, including the ozone generator and other accessories
Accessories and Regulators
Accessories, ozone add-ons, and ozone oils can be returned within 30 days of the purchase if they are unopened and unused. After 30 days, we do not accept refunds of accessories.
Unused oxygen tanks may be returned within 30 days of the purchase date. They must be shipped back empty and be entirely unused. Refunds will no longer be accepted after 30 days.
The customer is responsible for shipping the products to us.