Ozone+ Oxygen Tank Regulator
- Reviews
- Questions
CanadaI’m grateful for your knowledge & service. My regulator had broken & a new one was shipping Immediately When I have a question I call & I get the answer.
United StatesNothing but trouble from these folks. Buyer Beware!!!! Product sucks, services nonexistent. I regret my purchase.
Hey William, We appreciate you as a person and your business. According to our records, we have attempted to contact you four times via phone but get hung up on when we call after introducing ourselves. We have also sent emails with information on tracking and attempting to ensure you have what you need. On our end, we have made attempts to work with you and ensure your satisfaction, as we do for all our customers. We are happy to refund your order if you would like to send the equipment back. We are still happy to work with you and correspond with you as much as you need. Email is info@simplyo3.com and phone is (844) 655-2524. You can text us at that number as well. Wish you the best,
United StatesThe 540 regulator I purchased was found to be defective. The tube that connects to the tank was insufficiently wrapped and unevenly threaded. I contacted Simply o3 and explained the problem. A new one was immediately shipped, and I was up and running in no time. Thanks to CSR Jason and all the crew for your prompt response. Dr. Harry Mellas, DC, FACO, PHD
United StatesI love my generator and the experience of Purchasing it through simply 03, fantastic company!
United StatesIt makes it simple and easy. The numbers coincide with the numbers on the machine so it’s perfect. Makes it very easy and I feel confident I am getting the strength that I need. Love it!
What is your return policy?
Generators
All Simply O3 ozone generators come with a 6 MONTH money back guarantee, from the date of completed order. If for any reason the customer decides to return the product within that time frame, we will refund the full price of the device minus the shipping cost. Shipping costs will not be refunded to the customer.
***Orders over $7,000USD will be subject to a 25% restocking fee two weeks after the date of the purchase. No returns allowed after 6 months.
This policy exists to encourage our customers to try the device. They can always return within 6 MONTHS, for any reason.
This policy applies to all purchases of an ozone generator device
Kits
Some products (such as a Complete Ozone Kit) includes both an ozone generator and accessories. Unused accessories can be returned for a full refund within the 6 months only under the following criteria:
- It is unused
- It is undamaged
- It is returned with the entire kit, including the ozone generator and other accessories
Accessories and Regulators
Accessories, ozone add-ons, and ozone oils can be returned within 30 days of the purchase if they are unopened and unused. After 30 days, we do not accept refunds of accessories.
Oxygen Tanks
Unused oxygen tanks may be returned within 30 days of the purchase date. They must be shipped back empty and be entirely unused. Refunds will no longer be accepted after 30 days.
The customer is responsible for shipping the products to us.